GROUP ACCOUNT MANAGER

 

Salary bracket: £35,000 - £45,000

WHO WE ARE LOOKING FOR

We are looking for an experienced and organised Group Account Manager to support the delivery of a global PR strategy for a renowned alcohol brand. Reporting to the Group PR Account Director, this role involves coordinating across markets, managing day-to-day client relationships, and ensuring the seamless execution of campaigns. The ideal candidate is highly detail-oriented, solutions-focused, and adept at balancing multiple priorities while fostering collaboration across internal teams and partner agencies.

FULL FAT

We are BCORP Certified independent PR & Social agency working in partnerships with people and projects we care about. We create campaigns that culturally resonate with audiences, for an exciting roster of clients spanning lifestyle, f&b, festivals and events. The agency is made up of a team of creative, inspiring and talented individuals who all work to a common set of values - Human Connection, Adventure, Good Vibes and Being Accountable.

We are committed to ensuring diversity, equality and inclusivity across everything we do, driven by Full Fat’s DEI Committee, made up of employees at all levels with diverse backgrounds. The agency was recently awarded Diversity & Inclusion Champion at the PR Week Awards 2023 + 2022 and a top 10 PR Week Ethnicity & Gender Pay Gap employer.

ROLE OVERVIEW

As Group Account Manager, you will play a pivotal role in delivering global campaigns, acting as a key point of contact for clients and international partner agencies. You’ll work closely with the Group PR Account Director and internal teams to oversee project timelines, manage assets, and ensure all work aligns with the overarching strategy. This role requires a blend of project management expertise, cultural awareness, and excellent communication skills.

ROLE REQUIREMENTS 

Client & Partner Agency Management

  • Serve as the main day-to-day contact for clients, building trust and ensuring smooth communication

  • Coordinate with partner agencies in key markets (e.g. China, Singapore, Germany, Canada) to deliver consistent and high-quality work

  • Support the Group PR Account Director in managing senior client relationships and resolving escalations

Campaign Coordination & Execution

  • Work with the Account Director to develop and implement global campaigns, ensuring objectives, budgets, and timelines are met

  • Assist in the creation of toolkits, press materials, and campaign guidelines for local market activation

  • Manage the distribution and tracking of assets, ensuring timely delivery and accessibility for all stakeholders

Project Management

  • Oversee detailed timelines and workflows, tracking progress and proactively addressing potential challenges

  • Support the Group PR Account Director in managing budgets, resource allocation, and reporting metrics

  • Ensure projects are delivered on time, within budget, and aligned with client expectations

Media & Influencer Coordination

  • Collaborate with internal and external teams to deliver global media and influencer strategies across earned, paid, and owned channels

  • Support the planning and execution of press, influencer, and KOL events, ensuring alignment with brand objectives and flawless delivery

Insights & Reporting

  • Collect and analyse campaign performance data to prepare regular client reports with actionable insights

  • Monitor cultural trends and market developments to identify opportunities for client activation and strategy optimisation

Team Collaboration & Leadership

  • Provide guidance to the PR Executive, delegating tasks and ensuring their contributions align with project goals

  • Act as a key liaison between internal teams, including PR, social, and creative, to ensure integrated campaign delivery

  • Lead smaller projects independently, ensuring high-quality execution and client satisfaction

REQUIRED SKILLSET

  • Proven experience in PR account management, ideally with global or lifestyle brands

  • Strong understanding of the global media landscape and influencer marketing across multiple markets

  • Exceptional project management and organizational skills, with the ability to balance multiple priorities

  • Excellent written and verbal communication skills, with experience managing client relationships

  • Experience coordinating with partner agencies and stakeholders across diverse markets

  • Familiarity with delivering events involving influencers, KOLs, and press attendees

  • Knowledge of cultural trends and the ability to provide actionable insights for client strategies

THE RIGHT CANDIDATE WILL

  • Have 5+ years of experience in PR or communications, with at least 2 years managing global accounts

  • Be a problem-solver with a proactive and detail-oriented approach

  • Demonstrate cultural fluency and the ability to adapt strategies to different markets

  • Embody Full Fat’s values of Adventure, Human Connection, Good Vibes, and Owning It

  • Be passionate about delivering exceptional client service and results-driven campaigns

  • Collaborate effectively across internal teams and external partners, ensuring alignment and success

  • Thrive in a fast-paced, dynamic environment while maintaining a high standard of work

  • deep knowledge of premium brands and high sense in creativity and innovation

FULL FAT+

At Full Fat, employees can enjoy a wide range of benefits, which have helped us to become certified Great Place To Work status. These include:

  • 28 days holiday as standard with additional days added for birthdays and length of service plus 1.5 weeks over the Christmas and New Year period

  • A social and cultural programme, incorporating paid-for recurring experiences as well as well-being and health-focussed events

  • Private Medical Care

  • Annual team away days trip and Christmas party

  • Lieu time, for any time spent out at client launches/festivals

  • Flexible working with 8-10 am starts - it’s up to you

  • Hybrid working policy

  • Healthy snacks and fresh fruit are delivered to the office on a weekly basis

  • Monthly lunch on the house

  • Annual company-wide bonus scheme

  • Cycle Scheme

  • Nursery Scheme

If this role and Full Fat sounds right for you, then we’d love to hear from you.

To apply please complete the entry form here.